Employers Group Blog Connection
There are a number of reasons people are drawn to the Human Resources profession. The one constant, however, seems to be that people in HR have a good deal of emotional intelligence and/or self-identify as people persons. In other words, they’re a good "read" of others. That skill set is particularly advantageous when interviewing candidates for a position or conducting a workplace investigation. HR’s ability to assess the credibility of the complainant against the accused, as well as the witnesses and their underlying motives, is critical to getting as close as possible to the truth of a matter.
The New York Times recently reported that the economy is producing more goods and services now than it was in December 2007 when the recession officially began, and it’s doing so with five million fewer workers. If anyone is well aware of the increase in employee workloads it’s Human Resources. The number of Helpline questions regarding maximum hours worked, mandatory overtime, discretionary bonuses for salaried workers shouldering the work of those laid off, etc., has been on a rise since the recession began. And if the volume of those calls to the Helpline is any indication, there is no light at the end of the tunnel, at least just yet. Given this sustained trend, HR professionals are well advised to remind themselves of a few important compliance concerns.