Employers Group Blog Connection

Managing Remote Locations

Posted by Nicole Vierzba on Wed, Mar 28, 2012

By: Charlie Martin, founder, engagementtoolbox.com

If you find yourself needing to expand to multiple locations to grow your business there are a few things to consider and assure that you get right. Before you can go to multiple locations you must do at least the following:
  • Clarify all of your processes, procedures, systems etc. for your single location before you try to go to additional locations.
  • Assure that you have performance feedback systems in place between the remote and local location and that they are clear and easy to use.
  • Establish clear communication processes between the central and remote locations.
  • Establish clarity with the remote management teams that they are at least as important as the people in the initial location (corporate office perhaps).
  • Clarify reporting and accountability structures, who reports to who for what.
  • Clarify the goals for the remote locations and how they relate to the overall goals.
  • Put your best people in your first remote location.
  • Clarify what type people you need in your local locations and have a process in place to find them.
  • If you are the senior leader never loser touch with the leaders of the remote locations.
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If you get at least these things in place correctly and create the right mindset with your management team you have a good shot at success. Always give your remote locations the tools and support that they need.


About the Author:
Charlie Martin is the Founder and Head Coach of engagementtoolbox (http://.www.engagementtoolbox.com) Charlie is the author of The Tools of Engagement, a Professional Certified Coach (PCC) certified by the International Coach Federation and a seasoned leader with over 35 years of experience in a variety of senior level positions in a variety of industries. He can be reached at Charlie@engagementtoolbox.com

Topics: workplace, management, best practices, business